Refund Policy
By purchasing from our website, you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy. Our goal is to provide high quality product or services to our customers and want you to be completely happy with your purchase but if for some reason you are not satisfied with any of our product or service you can request for a refund.
In order for us to process your refund with no delays we ask you to adhere to the following instructions:
- We only accept refunds requests made within 15 days after purchase date
- We are unable to refund if the request of refund is made after the timeline given above.
- We do not charge any refund handling fees.
- We also reserve the right to disable any Account, product keys, services, vouchers and/or serial numbers issued for the refunded products.
- After requesting a refund, you agree to stop using any of our product/service.
Related Questions
How long does it take to process a refund?
Please allow up to 10 days for your refund to be processed. All refunds will be provided via the original method of payment.
What do I do if my question covered here? Or I still have any concern.
If you cannot find the answer to your question here, or you still have any concern fell free to contact our customer services team on support@baloontech.com
If you have already placed your order please include the details of your order and details of your enquiry. Our customer service team is available from Monday to Friday between 9am to 6pm. Our friendly advisors are happy to assist your enquiry.
CONTACTING US
This site is operated by BALOON TECH
Address: Suite 31, level 3 10 bridge street Granville 2142 NSW, Australia.
Phone No: +61430631948
Email Address: support@baloontech.com